How To Read Your Bill

We have highlighted some of the less well defined fields and provided you with a brief description. If you have any additional questions please email us or call us at 1-800-442-3630

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1. Chart showing current month’s usage plus the previous 12 month’s usage. Also shows the number of days, average kWh/day and average cost/day for current billing period. Current month is on the right hand side of the graph.
   
   
2. Number of days in billing period, kilowatt-hours used and cost per day comparisons to the previous month and one year ago.
   
   
3. Date on which the statement is prepared and mailed.
   
   
4. Identifying address used internally to show the location of this electric service.
   
   
5. Identification information provided by members.
   
   
6. The dates your meter was read.
   
   
7. Kilowatt-hours recorded for this billing period.
   
   
8. Demand as registered on the meter. Commercial accounts only.
   
   
9. Demand used for billing purposes. Commercial accounts only.
   
   
10. Power Factor. Commercial accounts only.
    
    
11. Any payments, adjustments, or remaining unpaid balances are included in this section.
    
    
12. Any unpaid balances and all current charges are included in this section.
    
    
13. Current charges and due date.
    
    
14. Any unpaid previous balance and the date it was due.
    
    
15. Total due including current charges and any prior unpaid balance.
    
    
16. Total due including late charges if balance is paid after the due date.
    
    
17. If there is no phone number printed or the number is incorrect, please write in your current phone number. You may also make any address corrections that may be necessary.